BlackBerry OS 5.0.0.411 Theme Bug Shows Wrong Wallpaper

Posted
by
Kyle McInnes
on March 23, 2010, at 10:00 AM
in BlackBerry-Help
. Tags: , , , .
Comments: 10 responses
10 Comments


This is how my theme is supposed to look

This might not be news for anyone who is conscious of what OS they are running and have been tracking issues across each build, but more and more readers have written in asking me to expose an annoying theme bug. The above screenshot is a how my theme is supposed to look, with a black background and multi-color thread across the homescreen. It’s important that the background is black, because as you can see the icons are white. Before installing this theme, I was using the preloaded “snow mountain” wallpaper.

As you can see from the above screenshot, clicking to the icon screen loads the wrong wallpaper, and displays the wallpaper I was using before loading the theme. In this situation, the wrong wallpaper is particularly bad for a theme that uses white icons. At this point, I would be really upset about my theme purchase and demand my money back, even though the bug is the fault of RIM and the carrier who officially approved the OS. In this case, OS 5.0.0.411 was officially approved by Bell.

What’s even worse is that if you play around with the backgrounds, the OS may decide to just give you a white screen and no wallpaper. This makes the theme almost completely useless, and even if the icons were fine it ruins the whole user experience. Nobody would want this on their device.

So far the only fix involves upgrading your OS pas 5.0.0.411 or reverting to a default theme. I’m not sure what range of OS software this affects, but I know it affects .411 and I’ve heard it may impact earlier builds as well. Considering the OS I’m using is official, it seems that the QA department isn’t well-versed enough in BlackBerry content to bother checking how themes perform in the latest OS builds. If you know of any other fixes, leave them in the comments.

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  • http://caspan.com Caspan

    All I have to say is “What do people expect with a non carrier released OS?” Seriously there is a reason why AT&T, Rogers or one of the major carriers have not released this OS. RIM will release OS to the carriers to do their own internal testing. The bigger carriers will use their own internal team to test the entire OS, and ensure it is working to their standards. If rejected they will be notified upon the next build released and they can test that ensuring the bugs from the last are fixed first. This process continues util the carrier is satisfied with the release.

    From what I can see Vodafone UK is the only releaser of this build and it goes to show their QA team because I was able to find 5 bugs with it in the first week. Now the real question still is how does RIM think these are stable enough for release to the carriers for internal QA testing.

    You get what you get i guess with a leaked OS or one that is not widely available.

  • StreetMeatSteve

    This has been a bug on all 5.0 OS releases as far as I know… The theme isn't built for 5.0.

    Anyways, the fix is rather simple (and rather annoying). Just go to your Home Screen Options, and change the layout from “Zen” to “Today” — save all the way out… then go back in and change it back to Zen. It should give you the correct wallpaper.

  • FoodCartBart

    shucks!! you beat me to it. Yes that is the answer switch to zen or today (depending on what your themes is) save the change. Then immediately switch back to today or zen. I found that you do not have to go all the way out, this however may not be the case with others.

  • http://www.blackberrycool.com/ Kyle McInnes

    It's official…It was OS .411 from Bell:

    https://www.blackberry.com/Downloads/browseSoft…

  • http://www.blackberrycool.com/ Kyle McInnes

    Cool thanks for the fix. I spoke to the theme developer and it's definitely built for 5.0.

  • http://caspan.com Caspan

    Ha it just goes to show how good Bell is as well then to make this an official release. Bell never ceases to amaze me, they are like Canada's AT&T.

    I wonder if they really QA it or if the purchasing manager throws it on his BlackBerry and says 2 days later “Yep it's good roll it out!”

  • Jock Jonstoe

    A theme bug, wow. I couldn't care less. You must be really lacking in news to post something like this.
    If this is the worst bug you can find then surely this is good news for RIM.

  • http://www.blackberrycool.com/ Kyle McInnes

    I guess…But considering themes is one of the biggest content markets right now it's a big deal. Imagine games installed on .411 would get inverted colors, the whole industry would take a hit.

  • Jock Jonstoe

    A theme bug, wow. I couldn't care less. You must be really lacking in news to post something like this.
    If this is the worst bug you can find then surely this is good news for RIM.

  • http://www.blackberrycool.com/ Kyle McInnes

    I guess…But considering themes is one of the biggest content markets right now it's a big deal. Imagine games installed on .411 would get inverted colors, the whole industry would take a hit.