This may be an obvious reminder for some but if you’re looking to get your BlackBerry Torch unlocked, make sure your carrier has announced the device because otherwise they may not have the proper WebKit browser service books. With an unlocked Torch, you can still use the WebKit browser over a WiFi connection, but you’ll be unable to use it over a regular radio connection unless your carrier can send you the service books.
With the help of our friends at Cellfservices, we were able to narrow down the issue a little further with feedback from customers who got their Torch unlocked. Here are some more facts:
1. TELUS service books for the WebKit browser do not work on BIS but work on BES.
2. Regardless if you’re on BIS or BES, your emails and BBM should be working.
3. Some people have got Opera Mini opera and Bolt browsers to work on BIS with TELUS. Obviously this isn’t a desirable solution because you bought the Torch to use the WebKit browser.
Bell and Rogers users have had no problems with this to date. This is because they have announced the device and have the service books ready. Initially, customers were having problems with T-Mobile’s 6.0 service books but it seems there might be an update as customers are no longer reporting issues.