App Stores Face Challenges in Taiwan with Consumer Protection Laws

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taipei taiwan
Taipei, Taiwan

Taiwan’s consumer protection laws stipulate that all consumers are entitled to a seven-day trial period after purchasing any products via Internet. This law apparently extends to apps as well, and the Taiwanese government has already fined Google Tw$1,000,000 ($34,600) for refusing to grant customers their trial period. Apple has already changed its Terms of Service in order to be compliant with local law and Google has given consumers 15 minutes to decide whether they want a refund after buying an app. BlackBerry apps are also being sold in Taiwan but there hasn’t been any word on whether RIM has been forced to change its Terms of Service to be compliant as well.

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    Taiwan’s consumer protection laws stipulate that all consumers are entitled to a seven-day trial period after purchasing any products via Internet.

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