We got a tip today that the servers used for updating the PlayBook may be having some issues today. If you’re trying to update your PlayBook and you’re getting an error that says “could not connect to update server” you’re not alone. According to the support forums, there are at least a few other users having this issue and hopefully it gets resolved soon.
According to the tipster: “I am trying to setup my new 64 GB BlackBerry PlayBook (replacement for 16 GB model) today. Apparently, RIM’s update server is having issues — during the setup process, I encounter “Could not connect to update server.” followed by error code (9), (3000), or (3001). According to the BlackBerry Support Forums, this is affecting a large number of people (i.e., not an isolated incident).”
RIM’s plan is to have all BlackBerry 10 smartphones update in a similar Over-The-Air method as the PlayBook so it’s important that RIM keeps these servers top knotch. We’ll update this article when the situation is better.