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Archive for the 'BES Administration' Category

Sending ABP In BES 4.1

Wednesday, April 19th, 2006

An all points bulletin (APB) is a notification message that is sent to the BlackBerry wireless device by the BlackBerry Enterprise Server. The term is associated mainly with the police, often with information about a suspect who is to be detained or a person to be on the look out for. But BES administrators can […]

Enable PIN, SMS and Phone Call Logging with BES 4.1

Thursday, April 13th, 2006

Sometimes it requires a little bit of Big Brother to make the world go round. Especially if you’re a Wall Street or Bay Street trader and are sending illegal insider information by PIN-to-PIN messaging or perhaps a company trying to recruit key employees from your competitor. But those days are long over, where traders can […]

Auto BCC From BES

Thursday, January 5th, 2006

When the Auto blind carbon copy (BCC) feature is enabled on the BlackBerry Enterprise Server, all messages sent from BlackBerry devices are blind carbon copied to a specified email address unbeknownst to the sender. You can configure multiple mailboxes or email addresses to receive the blind carbon copies of the messages. These settings apply to […]

Send an APB through BlackBerry Enterprise Server

Tuesday, November 22nd, 2005

An all points bulletin (APB) is a notification-type message that is sent to the BlackBerry Wireless Handheld by the BlackBerry Enterprise Server. This is useful in emergency situations where email may be down and the only way to reach employees is by PIN messaging.
To send an APB do the following:
1. Open Microsoft Exchange Administrator.
2. […]

Status icon on the BlackBerry Enterprise Server

Monday, October 24th, 2005

The appearance of the status icon located in the BlackBerry Enterprise Server Management console indicates the status of the BlackBerry Enterprise Server. The following is an explanation of their meaning:
Green - BlackBerry Enterprise Server is running.
Green with a question mark - BlackBerry Enterprise Server needs to be refreshed.
Green with a red X - BlackBerry […]

Changing Handheld Password From Blackberry Enterprise Server

Sunday, October 23rd, 2005

A BlackBerry Enterprise Server administrator can change the password for a BlackBerry wireless device by sending an IT Policy to the device. When the user accepts the IT Policy, the new password becomes effective.
To change a device password from the BlackBerry Enterprise Server,
1. Open the BlackBerry Enterprise Server Management console.
[…]

Change The Types of Event Recording In Event Log

Friday, August 26th, 2005

The Windows Event Log records events from the system, security, and application logs. In the Windows Registry, the EventLogLevel DWORD Value determines which types of events are recorded in the Event Log, according to the table below:
1 - Errors
2 - Warnings
3 - Information
4 - Debug
5 - Others
Note: Each value includes the Event Types from the previous value. For […]

Determine Number Of Handhelds On a BES Server

Thursday, August 4th, 2005

To determine how many BlackBerry® Wireless Handhelds are associated with a BlackBerry Enterprise Server, perform the following steps to export the information to a .csv file.
For BlackBerry Enterprise Server for IBM Lotus Domino,
1. In the BlackBerry Server Manager, go to File > Export. The Save As dialog box appears.
2. […]

Configure Lightweight Directory Access Protocol for the BlackBerry Enterprise Server

Monday, July 25th, 2005

Lightweight Directory Access Protocol, is a tcp/ip protocol that enables users to locate people, organizations, and other resources in an Internet directory or intranet directory. This enables the Blackberry Enterprise Server to use LDAP instead of the default Messaging Application Programming Interface (MAPI) for specific functions. Four registry entries are used to configure the Lightweight […]

Change a BlackBerry Wireless Handheld password from the BES

Friday, June 24th, 2005

A BlackBerry Enterprise Server administrator can change a BlackBerry Wireless Handheld™ password by sending an IT Policy to the handheld. When the user accepts the IT Policy, the new password becomes effective.
To change a handheld password using the BlackBerry Enterprise Server, perform the following steps:
1. Open the BlackBerry Enterprise Server Management console.
[…]

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