Tag: blackberry enterprise serverPage 4 of 5

Zenprise Talks BES Express and Implications for Enterprise



I’ve been chatting about the BES Express announcement with Ahmed Datoo of Zenrprise lately and I thought I would highlight some discussion points that haven’t been brought up yet. The BES Express announcement from RIM is very much a recognition from RIM that consumer smartphones are entering the enterprise market. The background to this announcement is centered on a shift in the enterprise world of corporate liable devices to employee liable devices. For those unfamiliar with the terms:

Corporate liable – The company distributes the BlackBerry and is responsible for the cost and maintenance of the device. Generally, this device is locked down and restricted, so as to minimize cost and security risks to the organization.
Employee liable – The device is purchased by the employee, and brought into the organization. This device may or may not be compatible with the network, and it’s up to executive management and the IT department whether or not said device will be allowed.
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RIM Introduces BlackBerry Enterprise Server Express


BES express

RIM launched the BlackBerry Enterprise Server Express today, a free service that lets users wirelessly and securely sync their BlackBerry with Microsoft Exchange or MS Windows Small Business Server. This new offering is targeted at SMBs that want a slightly watered down version of BES. The press release says it is also targeted to consumers, but I’m having a hard time understanding what consumers will be able to take advantage of this.

There are millions of new BIS customers using BlackBerrys but they don’t have servers to install any of this software. I’m not sure why RIM thinks this is going to benefit them. On the other hand, I do think this is a great announcement for SMBs that don’t have enough employees to merit a full BES purchase and still want the basic functionality.

Features include:

  • Wirelessly synchronize their email, calendar, contacts, notes and tasks.
  • Manage email folders and search email on the mail server remotely.
  • Book meetings and appointments, check availability and forward calendar attachments.
  • Set an out-of-office reply.
  • Edit Microsoft Word, Excel and PowerPoint files using Documents To Go.
  • Access files stored on the company network.
  • Use mobile applications to access business systems behind the firewall.

Lets hope RIM does something to address the purely consumer side with something like this.

Press release.

Look out for BES Express in March.

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RIM’s Big BESX Announcement at MWC Details Leaked



There have been a lot of rumors circulating about RIM’s big announcement and most of them point to RIM offering an inexpensive and watered down version of BES to BIS customers. The upcoming services will be aimed at giving out some of the enterprise functionality such as OTA sync, backup and restore and well as remote data wipe. Click through for the rumored details of the announcement.
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BlackBerry Enterprise Server Service Pack 1 released



RIM have released Service Pack 1 for BlackBerry Enterprise Server 5.0 for Microsoft Exchange and IBM Lotus Domino. While BES 5.0 was an exciting launch back at WES 2009, many of the enterprise users we spoke to said they would wait for SP1 before buying, because they wanted to make sure RIM had gone through the first wave of feedback and bugs.

New to BES 5.0 with Service Pack 1 includes:

  • BlackBerry device dashboard – Use the device dashboard to access the BlackBerry Monitoring Service which is now mobile friendly.
  • Enhancements to the BlackBerry Administration Service – You can better manage user accounts, navigate search results and you can view user account info when add and manage apps.
  • Enhancements to the BlackBerry Monitoring Service homepage – The homepage has been enhanced so you can view performance data and user statistics, graphs, messaging server mappings and overview info for BES components that are associated with all BES instances that the BMS monitors.
  • Enhancements to the calendar sync process – You can now run a calendar sync process on a BES instance to find and correct differences between the calendar entries on the device and the desktop.
  • More language support – BES is now available in English, French, German, Italian, Spanish and Japanese.
  • Support for importing WiFi profiles and VPN profiles from a .CSV file – You can add, delete, or update the WiFi profiles and VPN prfiles that you assign to user accounts by importing a .csv file.
  • Support for Microsoft SQL Server 2008.

Click here to download the full release notes for BES for Microsoft Exchange.

Click here to download the full release notes for BES for IBM Lotus Domino.

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How to tell what version of BES you are running



This isn’t the most groundbreaking how-to but it’s a really simple way to get important information about your BES. Port310.org posted the steps to determine what version of BES you’re running in 3 simple steps.

To determine what version of BES you’re running, simply:

1) Go to the Add or Remove Programs Control Panel applet (Start > Run > appwiz.cpl )

2) Locate the reference to BlackBerry Enterprise Server, select it and then click Click here for support information.

3) The publisher listed should be Research In Motion and the Version will be the exact version of BES currently installed.

If you’re confused about the numbers, consider checking the RIM knowledge base for more information.

Version numbers for BlackBerry Enterprise Server for IBM Lotus Domino
Versions of the BlackBerry Enterprise Server for Novell GroupWise
KB17611 – Bundle versions of the BlackBerry Enterprise Server for Microsoft Exchange



What BES admins can see on your connected BlackBerry



Super Moderator Joolie at the Port3101 forum answers a question that BES administrators have been asked many times: “What can my BES administrator see on my personal device if I connect it to the BES?”

The article doesn’t seem to specify whether Joolie is running BES 5.0. Some administrators will wait for the 2nd service pack before committing to a full upgrade.

What syncs/is stored/is accessed by the BES includes:

* Corporate email
* Corporate calendar
* Corporate PIM data (address book, memo pad, tasks)
* Browser bookmarks
* Password Keeper data (although this cannot be accessed in any way, even when restored to another device, without the PK password)
* PIN messaging data (including the actual message sent/received); logging turned off by default
* Phone call data (date/time of call, number called/received, length of call); loggined turned on by default
* Text message data (including the actual verbage of the text message); logging turned off by default
* Blackberry Messenger data (this one is extremely klunky to get and I don’t know a single BES Admin that turns this one on)
* All applications installed on the device (games, stock apps, etc.)
* OS version installed on the device (so we’ll know if you upgraded to a beta OS!)

In addition anything that is a part of automatic wireless backup could *technically* be viewed by performing a restore to a new device.

What a BES Admin can’t see:

* BIS email messages (I *might* be able to see what service books you have, but cannot read the messages)
* 3rd party IM messages (Yahoo!, MSN, etc), although I can see which of these applications you have installed.
* BlackBerry Messenger contact names/PINs