Tag: blackberry helpPage 2 of 5

Troubleshooting Your BlackBerry Data Connection

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BlackBerry outages are a real frustration but sometimes there isn’t an outage and your data connection may be malfunctioning. With the help of the good folks at Made Simple Learning, I’ve put together some tips to help resolve your BlackBerry data connection. Use this guide when you aren’t able to use data and you haven’t seen any outage posts in the blogs.
Click through for a basic guide to resolving your data connection

BlackBerry Help: How to Install Apps on your BlackBerry

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Every day a new BlackBerry user is born and they may be coming from the feature phone world and have never before downloaded an app. If you’re a regular reader of BlackBerry Cool, you’re very familiar with the app downloading process, so feel free to skip the post or offer more helpful tips.
Continue reading for some BlackBerry Basics help

BlackBerry Messenger can help your small business stay organized

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BlackBerry Messenger 5.0

I have been using BlackBerry Messenger for some time now to organize projects around the office, and I have to say, it is providing some serious competition to my previous solution, Basecamp by 37signals. With the latest updates to BBM, the BlackBerry is an even better tool for SMB (Small to Medium Business).

While BBM doesn’t have all the functionality that Basecamp provides, it does address some core features and it is a solid platform on which to collaborate. Here is a quick guide to using BlackBerry Messenger to run your small business:

Click through for a simple guide to using BlackBerry Messenger in your small business

The BlackBerry Curve 8520 setup guide and tips and tricks

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Congratulations on buying your BlackBerry Curve 8520! Now you might be wondering what to do with your new phone. I’ll take you walk you through the basic features of your device and what you can do with it. BlackBerry is a powerful platform and if this is your first smartphone, your going to be amazed at what it can do.
Click through for the BlackBerry Cool guide to the BlackBerry Curve 8520

How to write a BlackBerry application – Lesson 2: Mail API, Invoke API, Menu

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How to write your second BlackBerry application – Lesson 2: Mail API, Invoke API, Menu

In the first tutorial you learned how to set up the BlackBerry JDK (Java Development Kit) and how to create a simple User Interface with Buttons, Labels and Edit Fields.

In this lesson, you’ll learn how one can program, create and compose email messages as well as how to add a MenuItem to your application.

1. You open up the JDE (Java Development Environment) and load your Workspace file. Go to File -> Recent Workspaces to load up the Lections.jdw file.
2. Now right-click on Lections.jdw and select Create new Project
3. Name it Lection_2
4. Now right-click on Lection_2 and select Add file to Project
5. Select both files HelloWorld.java and Lesson2Screen.java to import them into the project
6. You now have the project set up and are ready to jump into the code
Continue reading Lesson 2 of this BlackBerry development series

Troubleshooting and Resolving BlackBerry Activation Issues

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By Ahmed Datoo, VP marketing, Zenprise

Zenprise is partnering with BlackBerry Cool to address how to resolve some of the most common BlackBerry activation problems. Through a series of 10 articles, readers will learn how to identify key log file errors, tests and configurations critical to identifying the root cause of enterprise activation issues.

The articles will explore common failures in the 4 unique stages of the activation process: stage 1 activation, stage 2 verifying encryption, stage 3 receiving services, and stage 4 slow synchronization process. Special thanks to Brian Bernard at RIM for providing the content for this troubleshooting series.

In this first article, Zenprise addresses what to do when a BlackBerry device is missing an Enterprise Activation icon on the home screen. For BlackBerry administrators, users experiencing this problem will typically not get past the first stage of the activation process (i.e., activation stage).
Continue reading this solution guide for resolving BlackBerry activation issues