I get about 10 emails per day from someone in the BlackBerry community asking me for help with their device. It’s not that I don’t appreciate the email, but I simply can’t help everyone. As an alternative, you can ask BlackBerry Joe, who can answer all your BlackBerry questions.
Another alternative, is to head over to the BlackBerry Support Community Forums. There, you’ll get all the BlackBerry help you need. Recently, they celebrated a whole year of helping the community. Congratulations!