Tag: blackberry user experience

Our Top 5 BlackBerryCool Posts of 2012 Highlight A Key Problem: User Experience

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Today, we look back on a year’s worth of BlackBerryCool articles and see an obvious problem with legacy BlackBerry devices that RIM needs to address with BlackBerry 10 and beyond. The top 5 articles, in terms of traffic, are all related to customers having a bad user experience. According to our traffic, BlackBerry users in 2012 found their devices difficult to use, slow and complicated to set up. Now, this is purely based on traffic to our site and doesn’t necessarily reflect the total BlackBerry user population. But it does show that there is a large amount of users that are searching for tips on how to fix and set up their BlackBerrys. This needs to be fixed in 2013.
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