For our last show before WES, we talk with Neverfail and BoxTone about their recent partnership, as well as the spiffy lounge at WES, followed up by a talk with SugarSync about their desktop and mobile file access apps, and then Chalk about their exciting plans for WES, which include a prize-packed contest. As usual, we run down the news, namely the BlackBerry 9100’s flip form factor coming to light, Canadian government stepping into the ongoing Indian debacle, and RIM’s post-WES plans for certification. You can grab the MP3, XML, or iTunes.
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BlackBerry Cool Podacst: Episode 28
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I just got off the horn with BoxTone and Neverfail for this week’s podcast, and they mentioned the pimpin’ lounge area BoxTone will be setting up at WES this year. The Mobile User Management Lounge will be split up into three zones (Mash-up Room, Pro’s Corner and Gamer’s Pad) to offer some room for attendees to chill, network and have some one-on-one time with the folks you meet at WES. You can bet that you’ll be seeing the BBCool team around here a fair bit come WES time, so feel free to swing by! It’ll be right across from the Solutions Showcase – can’t miss it. For more info about the lounge, as well as BoxTone and Neverfail’s recent partnership, be sure to keep an eye out for our podcast this Friday.
Sneak peak at the lounge behind the jump…
Neverfail, provider of disaster recovery services, and BoxTone, the big name in BES monitoring, have today announced a partnership. The key benefits seem to be geared towards common customers, but as time goes on, we’ll likely see new features linking the two closer together. They’ll both be at WES as well, so we’ll likely get a taste of how this team-up will benefit both products.
“The combination of Neverfail and BoxTone truly is a natural fit,” said Nick Harmer, VP of Channel and Sales Development for Neverfail. “As adoption of the BlackBerry Enterprise Solution continues to grow globally, more and more enterprises recognize the importance of a mobility platform and are looking for continuous availability across the extended BlackBerry environment. Neverfail looks forward to working with BoxTone to deliver comprehensive availability protection and a proactive management, monitoring and support solution for BlackBerry deployments.”
A big name in BES monitoring, BoxTone features a great module-based system so admins can pick and choose what will suit their enterprise best. Like most monitoring solutions, BoxTone aims to reduce workload on IT staff by empowering help desk personnel to solve problems quickly and efficiently, as well as providing the tools to solve bigger BES problems. They’ve recently announced their latest version at the Gartner Wireless and Mobile Summit, featuring “advanced BoxTone SmartMP(TM) technology for true user service-level management through real-time transaction flow monitoring; and the first modular platform based on IT Infrastructure Library (ITIL) industry standards, creating a comprehensive Mobile User Management solution.” We’ll be talking with BoxTone on this week’s podcast to explain what that actually means, so keep an ear out this Friday.
Today BoxTone has busted out a new asset management module, which will let BES admins track volume, inventory and security of BlackBerry devices, as well as pinpoint inactive BlackBerrys which are uselessly draining your enterprise’s budget. They’ve got a slew of other modules, including one for help desk personnel. BoxTone is a BES administration system very similar to Zenprise with a few twists. For one, they support Lotus Domino servers in addition to Exchange. Secondly, BoxTone has a core product for which you can buy additional modules that expand the basic functionality, this way BoxTone can be tailored to whatever your BES setup is like.
There’s been some debate over the differences between the Zenprise and BoxTone (mainly revolving around the presence of a web-based interface), but we’re going to be taking a closer look at both real soon just to see what the key selling points are. If you’ve got any experience with either, feel free to drop a comment.
