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BlackBerry second to iPhone customer satisfaction


Second PlaceWe just took a look at a recent survey from ChangeWave, which puts customers highly satisfied with the iPhone at a whooping 82%. RIM sits at 51% of very satisfied customers, with Sanyo and LG following close behind at 46% and 41% respectively. 16% of those surveyed who didn’t already have one, said they were planning to by an iPhone, which is the highest projected purchase rate out of all the manufacturers listed. It’s nice to say that RIM’s second only to Apple, but let’s face it, that’s a pretty big 31% gap that BlackBerry has to fill. What would it take for you guys to tick off the “Very Satisfied” box on a survey about your BlackBerry?