SalesNOW from Interchange Solutions is a contact and deal management suite. It comes in solo, web, and enterprise flavors, but all feature a web-based backend and full-featured BlackBerry client. All changes made on your phone are synced with the web server and vice versa, and you can tie in your emails, calendars, and task lists with clients in the SalesNOW database. They boast companies with over 200 sales reps and half a million records in their client roster. If your interest is piqued, you can check ‘em out in booth #551 at WES.
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Yeah, it sounds ridiculous, I know, but there are some companies that are putting iPhone before BlackBerry, such as German software developer SAP. Their latest mobile customer relationship management package will be coming out for iPhone before BlackBerry or Palm. It’s easy to fob this decision off as one company making a poor business decision, but the fact is RIM isn’t completely stone-walling Apple’s progress into the enterprise market. Even if Apple remains the underdog in enterprise mobility, not unlike its status in the computer market, they can still manage to nab a healthy slice of the pie. Nobody’s expecting BlackBerry to be ousted as Corporate King anytime soon, but there will be points where it’s rubbing shoulders with Apple. It’ll be interesting to see who else makes the switch as the iPhone settles in.
RIM’s teaming up with AT&T and Antenna Software to provide free customer relationship management seminars for any interested companies. The tour starts in New Jersey on July 17th., then to Boston for the 19th., Chicago on the 24th., San Francisco on the 26th., and finally an online webinar will be available on August 1. All of the in-person attendees will get a free BlackBerry 8800, which seems like an awesome reason alone to go to a three-hour talk. If you’re looking to squeeze the most out of your BlackBerry for the sake of corporate riches, give CRM Media a call at 1-800-456-5903.