ChangeWave is a research company that we’ve had problems with in the past as their surveys tend to be skewed to the point where you wonder if they’re owned or influenced by Apple. We cover these surveys because we know BlackBerryCool readers are smart enough to read through the bias and take it all with a grain of salt. The good that comes from these surveys are the talking points.
ChangeWave’s latest Consumer Smart Phone survey covers the second half of 2010. The survey takes a look at demand for the new Apple iPhone 4 and the HTC Droid Incredible, along with the impact they are having on the rest of the smartphone industry. One of the more interesting parts of the survey includes the BlackBerry versus iPhone customer satisfaction survey.
Continue reading ‘What Happened? BlackBerry User Customer Satisfaction Versus iPhone’