Tag: droid

What Happened? BlackBerry User Customer Satisfaction Versus iPhone

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ChangeWave is a research company that we’ve had problems with in the past as their surveys tend to be skewed to the point where you wonder if they’re owned or influenced by Apple. We cover these surveys because we know BlackBerryCool readers are smart enough to read through the bias and take it all with a grain of salt. The good that comes from these surveys are the talking points.

ChangeWave’s latest Consumer Smart Phone survey covers the second half of 2010. The survey takes a look at demand for the new Apple iPhone 4 and the HTC Droid Incredible, along with the impact they are having on the rest of the smartphone industry. One of the more interesting parts of the survey includes the BlackBerry versus iPhone customer satisfaction survey.
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BlackBerry Dominates Top 10 Smartphones But Growth Rate Looms

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IDC have announced the top selling smartphones in America and BlackBerry accounted for 5 of the top 10. While this is pretty significant, I’m sure RIM isn’t too happy about growth rates. RIM was significantly stronger than its competitors in terms of pure sales, but Apple’s growth far outpaced all others, with a unit sales increase of 97.7% in Q4 of 2009. Overall in 2009, Apple still dominates in terms of growth by 81.9% compared to RIM’s 46.2%.
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