Zenprise has released the newest version (3.1) of their automated troubleshooting solution. The software lets you monitor RIM’s side of things, the carrier’s network, individual devices, your BlackBerry Enterprise Server, Exchange, Global Catalogue servers and Domain Controllers, DNS resuoltion, and the LAN/WAN. The price tag is $35 per user up to 1,000 users.
“Downtime is a significant expense for any company,” said Michael Osterman, principal of Osterman Research. “Solutions like Zenprise that can resolve downtime incidents quickly are an important addition to any BlackBerry environment.”