Tag: language-support

BlackBerry Answers available internationally, still English-only

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BlackBerry Answers

BlackBerry Answers, a rather underwhelming mobile support service launched in July for North America, released internationally recently, although it’s still only in English. The results tend to cover the more basic stuff (good luck finding results on tethering or OS upgrades), but the answers that are there tend to be pretty well-documented. If you’re still learning your way around the BlackBerry environment, it might be worth your while to bookmark the help page on your mobile browser. Maybe we can see some more language support soon…?

(Support Community Forums via BerryReview)

BlackBerry Bold launches in Chile, Hong Kong soon

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All of the excitement over the BlackBerry Bold is finally coming to fruition as some of the first carriers begin to offer the new handset. PCCW is offering the BlackBerry 9000 in their online store for $1,988 (around $US 260), although it sounds like it’s only available for preorder. 1010 is also teasing with their offer due in “mid-August”, which should include Chinese language support. Chile’s Movistar has also gone live, at a considerably steeper $299,990 (around $588). Hong Kong’s launch party and Movistar’s early info in their online store showed some definite progress on the Bold-front, but I doubt anyone was expecting these guys to bring it out so soon. Obviously we can expect the the BlackBerry Bold to be hitting up more local carriers soon, but it’s still a bit crazy that Chile of all places is getting it before everyone else.

(via Pinstack, Engadget)

WES Exhibitor Spotlight: Nuance

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Nuance recently announced a future update to their speech recognition software, Voice Control, which will add French support to the search/instant messaging app. Another app called Narrator, which reads emails aloud if your hands are busy, recently won Best Evolution Application from Handango. Hopefully we’ll get to see some more language support or a new product at WES this year.

Rogers to launch French voice-activated search

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Nuance has announced that their voice-based search and instant messaging service, Voice Control, will be extending language support for French Rogers customers. Rogers has been pretty good about language support in Canada, so it’s good to see they’re keeping up. Look out for the updated software in April, available on the 8310, 8110, 8800 and Windows Mobile devices.

Spinvox comes to Rogers

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SpinVoxAnnounced back in August, SpinVox’s voicemail-to-text service is now available on Rogers for both French and English-speaking customers. SpinVox will work seamlessly with your existing Rogers mailbox, and will e-mail or SMS your voicemail to you after being transcribed. It’s going for $15/month, which is probably cheaper than SimulScribe if you’re a heavy-duty voicemailer, plus it means you wouldn’t have to screw around with call forwarding. Still, SimulScribe has a few extra bells and whistles; we’re offering a month of SimulScribe for free, so be sure to check out the competition before diving into SpinVox.

BlackBerry Technical Seminar roundup

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BB LogoIf you’re an admin and aren’t attending the BlackBerry Technical Seminar, for shame. Just kidding, you’re not missing much. All of the new BES stuff was already covered at WES, like rich e-mail support, remote e-mail lookup, native attachment downloading, free/busy lookup, and the Mobile Voice System. The kicker is that most of these features will require OS 4.3.1, meaning anyone packing something older than an 8700 will be out of luck. Beyond that, the recently-announced BlackBerry Professional Service will be available in English, French, German, Italian, and Spanish localizations, but it will also phase out the existing BES Small Business Edition.

Check a shot of the new e-mail capabilities behind the jump…

Japanese language support expands

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NTT DoCoMo has announced that their Nanimail application, which facilitates Japanese character recognition, will be compatible with the BlackBerry 8300, 8800, 8820, and 8830 on November 1st, with 8100 and 7100 software coming out December 1st. Oddly, this app was developed by DoCoMo’s American branch; you’d think that when it comes to writing Japanese, you’d want to keep operations at home. In any case, this character input software complements the Japanese language support update to the BlackBerry OS back in July, and should offer our buddies across the pond a full-bodied BlackBerry experience.

Etisalat releases BlackBerry 8700g with Arabic language support

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Arabic BlackBerry 8700UAE carrier Etisalat recently announced a new BlackBerry 8700 featuring full-blown Arabic language support, primarily through a new keypad which enables new text input, but Arabic web browsing is also supported. Language support is huge in getting RIM access to new markets - hopefully other folks in the Middle East will be seeing this device within their borders soon enough.

China still Berryless

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ChinaWe just caught a story on BlackBerry’s poor penetration into China, even in light of the go-ahead given in July. Viable language support is still an issue, and a tough nut to crack for RIM. China Mobile is offering group plans for anyone who smuggles the devices in from Hong Kong or elsewhere, but they’re still unavailable for sale locally. There’s upwards of 600 million mobile users in China, and needless to say, RIM wants to get through the logistics so they can get in on the action.

Etisalat unleashes the BlackBerry 8300

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EtisalatFor any of our United Arab Emiratian readers, we’ve got some news that the BlackBerry 8300 will be headed your way soon, complete with Arabic language support. Given the pace of new device releases these days, it’s impressive that Etisalat is just one short step behind the folks at the other end of the globe, like with the BlackBerry 8800, and it probably won’t take much before Etisalat starts carrying a few of the newer incremental upgrades. For anyone in the neighbourhood, the BlackBerry Curve will be discounted until Wednesday at retail outlets across the UAE.




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