Tag: language-support

BlackBerry Answers available internationally, still English-only

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BlackBerry Answers

BlackBerry Answers, a rather underwhelming mobile support service launched in July for North America, released internationally recently, although it’s still only in English. The results tend to cover the more basic stuff (good luck finding results on tethering or OS upgrades), but the answers that are there tend to be pretty well-documented. If you’re still learning your way around the BlackBerry environment, it might be worth your while to bookmark the help page on your mobile browser. Maybe we can see some more language support soon…?

(Support Community Forums via BerryReview)

BlackBerry Bold launches in Chile, Hong Kong soon

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BlackBerry Bold from PCCW

All of the excitement over the BlackBerry Bold is finally coming to fruition as some of the first carriers begin to offer the new handset. PCCW is offering the BlackBerry 9000 in their online store for $1,988 (around $US 260), although it sounds like it’s only available for preorder. 1010 is also teasing with their offer due in “mid-August”, which should include Chinese language support. Chile’s Movistar has also gone live, at a considerably steeper $299,990 (around $588). Hong Kong’s launch party and Movistar’s early info in their online store showed some definite progress on the Bold-front, but I doubt anyone was expecting these guys to bring it out so soon. Obviously we can expect the the BlackBerry Bold to be hitting up more local carriers soon, but it’s still a bit crazy that Chile of all places is getting it before everyone else.

(via Pinstack, Engadget)

WES Exhibitor Spotlight: Nuance

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Nuance logoNuance recently announced a future update to their speech recognition software, Voice Control, which will add French support to the search/instant messaging app. Another app called Narrator, which reads emails aloud if your hands are busy, recently won Best Evolution Application from Handango. Hopefully we’ll get to see some more language support or a new product at WES this year.

Rogers to launch French voice-activated search

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NuanceNuance has announced that their voice-based search and instant messaging service, Voice Control, will be extending language support for French Rogers customers. Rogers has been pretty good about language support in Canada, so it’s good to see they’re keeping up. Look out for the updated software in April, available on the 8310, 8110, 8800 and Windows Mobile devices.

Spinvox comes to Rogers

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SpinVoxAnnounced back in August, SpinVox’s voicemail-to-text service is now available on Rogers for both French and English-speaking customers. SpinVox will work seamlessly with your existing Rogers mailbox, and will e-mail or SMS your voicemail to you after being transcribed. It’s going for $15/month, which is probably cheaper than SimulScribe if you’re a heavy-duty voicemailer, plus it means you wouldn’t have to screw around with call forwarding. Still, SimulScribe has a few extra bells and whistles; we’re offering a month of SimulScribe for free, so be sure to check out the competition before diving into SpinVox.

BlackBerry Technical Seminar roundup

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BB LogoIf you’re an admin and aren’t attending the BlackBerry Technical Seminar, for shame. Just kidding, you’re not missing much. All of the new BES stuff was already covered at WES, like rich e-mail support, remote e-mail lookup, native attachment downloading, free/busy lookup, and the Mobile Voice System. The kicker is that most of these features will require OS 4.3.1, meaning anyone packing something older than an 8700 will be out of luck. Beyond that, the recently-announced BlackBerry Professional Service will be available in English, French, German, Italian, and Spanish localizations, but it will also phase out the existing BES Small Business Edition.

Check a shot of the new e-mail capabilities behind the jump…