Tag: middle-east

BBM Being Used for Customer Service in the Middle East


It’s pretty widely understood that BBM is being used all over Asia in some pretty interesting ways. The messaging app is still incredibly popular in East Asia as well as South-East Asia. Recently, @shahriyarali tweeted a photo of a customer service BBM pin, and the timing is very interesting. With BBM Channels being released, stories like this are one reason brands and businesses are going to start adopting BBM as a tool for engaging with customers. This could be a sign of things to come.

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App World Now Available in 109 Countries Including United Arab Emirates


app world

Most recently, the UAE joined the ranks of countries where App World is available. This is great news not only for BlackBerry users in that country, but also for bloggers and support forum moderators. BlackBerryCool alone gets one or two emails per week from someone in the UAE saying “why is BlackBerry App World not available in my country? Please fix this!”. It should be interesting to see what, if any, applications get banned from the UAE and what sort of restrictions are imposed on anyone who wants to distribute their app there. On a more optimistic note, perhaps we’ll see a surge in developers writing apps for UAE users and distributing them in App World.

Click through for a list of countries where App World is available.
Continue reading ‘App World Now Available in 109 Countries Including United Arab Emirates’

The BlackBerry Bold launches in Jordan via Orange



Orange Jordan have announced that they’re launching the BlackBerry Bold, arguably RIM’s flagship device. While we aren’t seeing any details on pricing, the BlackBerry Bold comes at a recommended retail price of $1,199.

If you visit the Orange Jordan site, there isn’t a link for BlackBerry or any information on what devices they sell. There is, on the other hand, a ton of information about the iPhone. It will be interesting to see how many Jordinians buy the BlackBerry Bold, even though it doesn’t seem to have much in the way of marketing.


Joint Venture Initiates Global Thrust for SteelCloud’s Appliances for the BlackBerry Enterprise Solution (BlackBerry Bytes)


Press Release

SteelWork Mobile is Now Available in the Middle East and Africa Markets

SteelCloud, Inc., a developer and manufacturer of compliance-based technology solutions, today announced that it has formed a joint venture, SteelCloud Middle East & Africa Free Zone Company, with XSAT FZE, a telecommunication services company based in the United Arab Emirates. SteelCloud MEA, focused on the Middle East and Africa, will market and support SteelWorks Mobile appliances developed for BlackBerry Enterprise Server from Research In Motion.

SteelWork Mobile Press Release

BlackBerry Bold coming to Bahrain


bahrain blackberry bold

Uh-oh, looks like it’s time to add another country to the BlackBerry Bold World Map. Zain Bahrain and RIM jointly announced today the launch of the BlackBerry Bold in the Kingdom of Bahrain today.

“The uber-sophisticated BlackBerry Bold smartphone is sure to delight Zain Bahrain customers who love to stay ahead in the tech race as well as those who value increased productivity. It delivers an amazing blend of functionality, performance, usability and design, making it an ideal choice for both business professionals and power users in Bahrain,” said Zain Bahrain’s Special Projects Manager, Bashar Alami,

I’m not sure how large our Bahrainni readership is, but they must be excited! Check out our BlackBerry Bold Review to know if you should buy it (answer: yes). You can read the full press release after the jump.

The Ultimate BlackBerry Bold Review (with full device specs)

BlackBerry Bold Bahrain Press Release

Three BlackBerrys land in Qatar


DohaRIM continues its spread, today with another three-pronged release in Qatar. Following Ghana’s suit, Qtel is releasing the BlackBerry 8100, BlackBerry 8300 and BlackBerry 8800 to cover all the main bases, and set a good foundation for the later incremental upgrades. Qatar Airways is already lined up to deploy BlackBerrys to their roaming workforce, so Qtel’s got some good business right off the bat. As ever, Emtiac Mobile Solutions will be supporting the deployment and providing support where necessary. Thanks Stefano!