Tag: mobile device management

Zenprise to host Device Management Best Practices Webinar



Next Tuesday, June 30th, Zenprise will be hosting a free Webinar highlighting five best practices for managing heterogeneous smartphone environments.

Drew Collier, Systems Operation Manager at Shook, Hardy, Bacon LLP, will share best practice policies and technologies for addressing the support of heterogeneous mobile devices. He will discuss how to enable multi-device support while delivering on the promise of mobile productivity. Attendees will learn how to:

  • Support different devices without burdening IT
  • Define multi-device support processes for the help desk
  • Modify organizational processes to provision, manage, and support different smartphones
  • Provide comparable service levels across all smartphones
  • Reduce trouble tickets by more than 50 percent
  • Reduce mean time to repair by more than 70 percent
  • Realize between 100 percent and 600 percent productivity improvements.

Be sure to watch the Webinar for Ahmed Datoo, vice president of product management at Zenprise, because he will be sharing the latest industry research on the growth of consumer-owned smartphones in the enterprise space. He’ll also conduct a live demo highlighting how to manage and monitor heterogeneous smartphone environments.

To register, visit the Webinar page and leave your contact details.


Mobile device management for BlackBerry from AetherPal



AetherPal 2.1 is a mobile device management solution from w2bi. While mobile device management solutions are common in the BlackBerry space, they all provide at least one unique feature that gives them a competitive advantage in their target market.

AetherPal includes Remote Control, Banner Notification and Mobile Desktop features:

Remote Control is a virtualization tool that enables support staff to remotely view, manage, and control the user’s device for troubleshooting, remote installation, device training, and application demonstrations while retrieving device parameters.

Banner Notification allows instant delivery of customizable messages/notifications to an individual or group of mobile users. The notifications can be simple text announcements, or may contain graphics, logos and hyperlinks. You can use Banner Notifications for critical messages, customer subscribed updates, promotion alerts, emergency or weather related communications.

Mobile Desktop is a customizable desktop with streaming content delivery functionality. It allows customizable UI and real time content update deliveries (RSS) to mobile devices. It also provides the user access to the applications in a tab based framework. The operator can push and organize common files, web sites, games, and help desk information as well as increased number of applications/files visible on the desktop.

For more information, visit the Aetherpal site.