Posted on June 26, 2009, at 1:31 pm .
The BlackBerry Internet Service will be upgrading to 2.7 6/26 11 PM- 6/27 3 AM throughout the US, Canada and finally the Americas. The upgrade will be to improve the help screen, language support as well as add a minor change to the option menu. During the 4 hours when maintenance is going on, users won’t be able to access their BIS accounts.
If you’re looking to connect with friends tonight, make sure it’s via SMS and not your BIS email.
Click through to read the changes that will be made to BIS 2.7
Posted on April 28, 2009, at 1:00 pm .
I just got off the phone with Ahmed from Zenprise. Their clients are reporting some fairly widespread outages on RIM’s network across Europe.
If you are in Europe, let us know what your BlackBerry service has been like today.
Posted on March 13, 2009, at 12:59 pm .
Users across the US and Canada are reporting BIS issues. A member of the BBCool community wrote me to say his email has been acting up and the blogosphere is reporting the same issues. Rogers, AT&T and Verizon customers are experiencing outages.
How is your BlackBerry doing?
Posted on June 2, 2008, at 12:14 pm .
The fine folks over at BB-Outage are letting everyone know about a possible BlackBerry Internet Service outage in North America running from June 7th-8th. Due to server upgrades, v.2.4 BIS subscribers may be unable to receive messages from integrated email accounts during the maintenance.
For those affected, please be prepared. Make sure to stock plenty of bottled water, spare batteries and possibly pen and paper to write your emails out by hand in preparation for the coming Emailpocalypse. Check out the down time for both days after the jump.
BIS 2.4 downtime
Posted on May 5, 2008, at 6:54 am .
German-based enterprise powerhouse SAP has announced that they will be natively integrating their CRM software into the BlackBerry, with the rest of their business suite to follow. BlackBerrys with SAP’s CRM software will be shipping in the next couple months, and SAP’s EVP and general manager promised that the rest of the suite would be brought on board in “months, not years.” The article raises concerns over the outages that plagued RIM earlier this year, and the effect is might have on mission-critical business apps, but RIM co-CEO Jim Balsillie said they were “not acceptable” and that they had taken steps to prevent them from ever happening again.
Posted on March 31, 2008, at 7:39 am .
Mike Abramsky from RBC Capital Markets raised RIM’s price target from $140 to $150, causing their stock to raise 2.8% to $115.34 as of close of market on Friday. The analyst also rated the stock as “Outperform.” This is a pretty big turnaround from January, where RIM’s stock was rated as “Hold” and had its price target lowered from $145 to $110. Since then their stock has trended upward, even survived the multiple outages in February. Their fourth quarter financial results should be very interesting when they’re announced on April 2nd.
Posted on March 19, 2008, at 7:21 am .
A user on the Pinstack forums posted about a 100% outage scheduled for March 22nd, lasting through the hours 1:00 to 5:00 AM EST, and confirmed on the BB-Outage mailing list. The outage is for a database upgrade, and will prevent email and internet access on BIS and BES for all users in North America. Outages are never fun, but at least it’s planned this time, eh?
UPDATE: The downtime has apparently been rescheduled to March 29th. due to some flooding in Missouri.
Posted on March 13, 2008, at 7:30 am .
The team at SearchMobileComputer had a chance to sit down and talk with Mike Lazaridis, founder and co-CEO of RIM. Lazaridis talked about the recent outages, pointing out that, while the outages are lamentable, the company still has a 99.85% uptime and is gunning for four straight nines. The company came under a little fire for not getting word out as to the reason for the outage, but he dismissed this by saying that they were vastly more concerned with getting the systems back up ASAP than with reporting the cause. The article goes on to talk about Lazaridis’ thoughts on the iPhone, the advantages of RIM’s business model and their staying power in the industry.
Posted on February 1, 2008, at 4:45 pm .
The BBCool podcast has two guest speakers this week. Rob Woodbridge from Rove Mobile runs us through their freshly-launched PCMobilizr, then Ahmed Datoo gives us Zenprise’s perspective of the recent outage on AT&T. Aside from that, we’ve got a few 8110 launches, a few BlackBerry Professional Software launches, a new toy for streaming your tunes, and a bunch of other stuff. Check it out!
XML remains a cruel mistress. Anyone who can crack our podcast feed and figure out why iTunes isn’t updating it will get a kickass prize and a big fat kiss from yours truly.
Related viewing
Rove’s presentation at DEMO
Posted on January 31, 2008, at 8:29 pm .
Looks like there was an outage Thursday that lasted from as early as 8 AM up until around 4 PM. Problems centred around data services on both EDGE and 3G, including wireless internet cards for laptops. We’ll be talking with some folks from Zenprise on tomorrow’s podcast to get the down-low on where the problem originated, how wide it spread, and what enterprises did about it. Did the service lapse cause y’all any headaches?
