Retain is Gwava’s flagship BlackBerry product, and it’s a doozy. With a normal BES setup, only emails routed through the server or phones could be archived. Using Retain, business can archive text messages, PIN messages, and phone logs for later use. As we mentioned last week, data retention is becoming more and more important to companies for legal issues, and this software could help a great deal. It also helps to monitor usage patterns within the company. Thankfully, it has full-featured security levels, so sensitive information is inaccessible without permission. They should have some good demos to show us at WES.
Tracking e-mail through a BES is easy enough, but SMS text messaging from a BlackBerry has been a little trickier for admins. GWAVA has just released Retain, a clientless archiving system that aims to solve the issue. It installs on your BES in a half hour, and will keep track of all PIN and SMS messages, as well as phone logs. This sounds like a solid option for enterprises that want to be ready for audits and enforce their IT policy with an iron fist.