Tag: robin bienfait

RIM listens to employee’s private calls UPDATED

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robin bienfait

ZDNet Australia is reporting about RIM listening to employee’s phone calls. The news comes from an interview with RIM chief information officer Robin Bienfait, where she said that

BlackBerry maker Research in Motion admitted yesterday that it recorded all employee conversations in the interest of maintaining control over intellectual property.

RIM chief information officer Robin Bienfait, during an interview with ZDNet.com.au in Sydney, said that all actions carried out on RIM’s internal network were logged, which meant that people who wanted to carry out private conversations might want to bring in personal devices.

“Everything I have that’s on RIM is recorded and retained as RIM. So if they want to have a chat with somebody and it’s not a chat that’s within RIM’s domain, then they may want their own personal device,” she said.

When asked exactly whether it was conversations, rather than just written information she kept tabs on, Bienfait answered: “Everything. I record everything.”

This is obvious to anyone who follows the BlackBerry space because you need to keep leaks and security information under control. RIM goes to great lengths to make sure that it can offer a secure smartphone to its customers and it can’t have people giving out private info.

So although you may think RIM is being Big Brother, it’s an important element in keeping our devices so pro.

Here is a little side rumor – I heard that RIM once tracked down a device leak based on the grain of the desk in the photo that was published on the forums.

[Via]

[UPDATE: This story is inaccurate in that RIM does not record employee phone calls. Robin Bienfait’s comments, which originally appeared in ZDNet Australia, were intended to describe a capability that exists with RIM’s BlackBerry MVS technology. This technology allows companies to record both voice and data based conversations, which is particularly useful for RIM’s customers in regulated industries that require such ability, but Ms. Bienfait did not intend to suggest that RIM itself records employee phone calls.

RIM has deployed an internal beta test of its latest MVS technology to a subset of employees and Ms. Bienfait intended to convey that RIM was recording data that is transmitted over voice channels (ie. SMS messages) as well as data channels (ie. email messages and IM chat sessions), but RIM is not recording the phone calls of the employees involved in the beta test or any other employees.]

BlackBerry Technical Web-Seminar July 9th

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RIM CIO Robin BienfaitSuffering from post-WES stress disorder? You’re in luck. RIM announced today a new Technical Web-Seminar entitled ‘Building the Foundation for Intelligent Mobility’. Targeted for BlackBerry Administrators, Managers, and Developers, the Seminar will feature a keynote speech from RIM CIO Robin Bienfait.

The Web-Seminar takes place on July 9th, from 9:00am to 11:00pm ET. To register, go here.

(via RIM)

View more info about the Web-Seminar after the jump