The voice of the BlackBerry community.
A while back we ran an article that asked “Do you need help with your Blackberry?” We had a good response to that question and so now we’re going to give you the opportunity to “ask away”!
To get your BlackBerry question answered, just leave it in the comments.
Weekly I will be picking some questions and we’ll address them every Friday. There is no question too big or small. So what are you waiting for? Ask away!
We first gave you a sneak peak of Rescue+Mobile at CTIA in September, LogMeIn’s remote support tool for mobile platforms. LogMeIn has now announced that Rescue+Mobile is now available for BlackBerry.
You can learn more about Rescue+Mobile at the link below. Pricing and device support is available after the jump.
LogMeIn Rescue+Mobile Features
LogMeIn Rescue+Mobile Pricing and Support
BlackBerry Answers, a rather underwhelming mobile support service launched in July for North America, released internationally recently, although it’s still only in English. The results tend to cover the more basic stuff (good luck finding results on tethering or OS upgrades), but the answers that are there tend to be pretty well-documented. If you’re still learning your way around the BlackBerry environment, it might be worth your while to bookmark the help page on your mobile browser. Maybe we can see some more language support soon…?
(Support Community Forums via BerryReview)
Ever get the feeling that your used BlackBerry is… not so fresh? Want to make sure the BlackBerry you’re looking to sell finds a good home without giving away any of your personal information to its new owner? If so, make sure to read the new BlackBerry Technical Support Document detailing everything you need to know about buying or selling a used BlackBerry. If that BlackBerry happens to be one of the new Bolds, well, you know who to email next.
Download and view the .pdf here
There are a lot of great forums out there, but now there’s official one where you can get help for any BlackBerry problems you might be having. The question has been raised if these forums are really necessary given the number of existing quality communities out there, as well as why they weren’t introduced earlier. Arguably, this would be a good venue for some direct contact with RIM, but apparently only community management staff will be allowed to post. A niche as a troubleshooting forum sounds alright, but other communities already do plenty of that. What do you think, guys? Do we really need another BlackBerry forum, regardless of whether or not it has the shiny RIM seal of approval?
The voice of the BlackBerry community.
