Blackberry Software, Reviews, and News!

Major Blackberry Outage

Yesterday we started to have data issues with their Blackberry that caused us unable to send email, PIN message, or surf the internet which is still continuing this morning. We thought it was an issue of our own BES because we were all on the same server. It actually is much more than that, seems like the outage is due to an internal issue at RIM with their SRP server that affected most of the Blackberry subscribers. I first noticed the problem at 8 PM EST when I tried to get on to to get the latest NBA scores. So I sent an email to myself at 8:35 PM and it is currently 8:35 AM and the email still hasn’t been sent. Various other Blackberry users from around the net are reporting that their service is now backed up after a few hours of downtime but still no luck for myself.

Hopefully RIM gets this resolved because 12 hours of downtime and continuing is a huge amount.

Update: Service has been fully restored at 9:19 AM EST.

4 Responses to “Major Blackberry Outage”

  1. Anonymous
    February 23rd, 2005 10:23

    Please note that most North American BES/BWC users only experienced less than 2-3 hours of downtime. I think your 12+ hours was unusual, at best.

  2. Anon
    February 23rd, 2005 20:31

    We experienced 2.5 hours of complete downtime and my separate web client was also down just as long. and were also unavailable during this time. Where is the media coverage on this?

  3. peterg22
    February 24th, 2005 11:42

    “Where is the media coverage on this?” They probably couldn’t get the copy across using their Blackberrys …

  4. Don
    March 30th, 2006 08:12

    We experienced downtime with out BES server, it lasted from about 5pm till 2am CST when out SRP ping was finally returned. I guess that’s why I was on hold for 3 hours last night.

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