Engadget lectures Palm

PalmWe all know that Palm’s not doing so hot, but the Engadget crew has laid out all of Palm’s problems and what they need to do to get back in the game. It might not be BlackBerry-related, but the open letter is a really concise way of identifying what customers’ baseline expectations are for smartphones these days, and there are more than a few things on the list that RIM’s managing to do that Palm isn’t. Don’t mess with the keyboard, make your handheld look nice, add Wi-Fi, support multitasking, embrace developers, cultivate multimedia, get with Google, and make better ads all seem like things that RIM is doing, but there’s also a couple things that BlackBerry could take a hint from. Do you guys think there’s anything RIM could learn from Palm’s mistakes?

Posted by Simon Sage in General

Comments [7 Responses]

Comment on Engadget lectures Palm by Peter Cranstone
August 21st, 2007 at 6:53 pm

[…] post by Peter Cranstone and software by Elliott […]

Comment on Engadget lectures Palm by James
August 21st, 2007 at 10:56 pm

[…] post by James and software by Elliott […]

BlackBerry Cool Simon
August 24th, 2007 at 8:59 am

I don’t know if anyone’s ever written a serious open letter to RIM, CRuss. Even if we did, you’re right that they probably wouldn’t reply (though they’d likely listen and discuss internally). Is there anything not in Palm’s letter that should be in RIM’s?

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