BlackBerry EMEA Outage Caused by European ISP

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Are you in Europe and experiencing a BlackBerry outage? It seems that the BlackBerry outage in the EMEA was caused by a European ISP. The problem will be fixed by tomorrow night, between 03:00 and 07:00. The following is apparently a statement from RIM, but it’s a little strange in that the grammar is off and part of it doesn’t make sense. It’s possibly a translation.

Our circuit provider is continuing to work to resolve the connectivity issue Identified on June 1st. As a result, the BlackBerry infrastructure will Remain in its current configuration until Further notice. Extensive service only after verification and testing have been completed Enterprise Traffic will be moved back onto the restored link. Our current target is During the maintenance window June 2nd from 9pm to 1am Eastern Time
No. Is Expected service impact at this time.

A future communication will be sent once the circuit provider has the connectivity issue RESOLVED.

BIS 3.0 2-Way Gmail Sync in EMEA? Let Us Know!

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We received an email yesterday about EMEA users possibly having 2-way Gmail sync upgrades, and reading around the blogs it seems miBlackBerry are reporting this as well. The comments and forum posts have been a little confused about the situation, as some users think they have it, while others don’t. I thought I would put it out to any EMEA readers and see if they noticed the 2-way Gmail sync. The original tip came from Vodafone Spain.

Let us know if you’re upgraded and now get 2-way Gmail sync.

BIS 3.0 Upgrade Scheduled for EMEA March 14th

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It looks like Europe, the Middle East and Africa (EMEA) are getting the BIS 3.0 upgrade this weekend. This is a highly anticipated BIS upgrade because it will bring 2-way Gmail sync, which I’m personally elated about. The update is expected to arrive during a scheduled maintenance for March 14th. Details below:

Maintenance Summary: BlackBerry Internet Service v2.8 upgrade to BlackBerry Internet Service v3.0

Impact: BlackBerry Internet Service subscribers may be unable to send or receive messages, use the BlackBerry Internet Service web site, or perform activities such as creating new accounts, accessing their Internet mailbox, integrating third-party email accounts, or viewing email attachments during the maintenance.

Wireless service providers and device resellers may be unable to use BlackBerry administration web sites or perform activities such as creating subscriber accounts or provisioning services for subscribers during the maintenance. [0214]

Ticket Number: BBCHG45911
Change Window Start Date and Time: 14 March 2010 02:00:00 (GMT)
Change Window End Date and Time: 14 March 2010 06:00:00 (GMT)
Estimated Duration of Service Impact: 4 hour(s) and 0 minute(s)
% of Subscribers Affected: 100.00 (estimated)

We’ve heard rumors that this update will be coming to North America at the end of the month, and my fingers are crossed that this rumor is true.

Congratulations winners of the BlackBerry Alliance EMEA Innovation Awards

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Over the Thanksgiving holidays RIM held the BlackBerry Alliance Program’s EMEA Innovations Awards. The awards are in their 2nd year and showcase companies innovating in the BlackBerry space. Congratulations to all the companies who won, and those participated.

Life On BlackBerry

Poynt took the award for Life On BlackBerry with their all-in-one local search service. If you’re looking for a good restaurant, movie to watch or just see what’s in your local area, Poynt is your app. Coming soon to Poynt are gas and weather updates.

Entertainment On BlackBerry

The 7Digital app took home the Entertainment On BlackBerry category with their DRM-free music service.

Click through to see the rest of the winners

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